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Encountering Bugs in Fantasy Grounds v4.6.0?
This guide will help you report issues across all rule sets, ensuring effective communication with the support team for swift resolutions.
1. Verify Updates
A.) Ensure your Fantasy Grounds application is up to date:
B.) Launch Fantasy Grounds.
C.) Check that the "Update" button on the launch screen is not red.
D.) If it is, click "Update" to install the latest patches.
For the latest patch notes, visit:
2. Isolate the Issue
Determine if the problem stems from extensions or themes:
Create a new campaign without selecting any community extensions or themes.
Attempt to reproduce the issue in this clean environment.
If the problem persists, it may be a core issue.
If not, the issue likely lies with a specific extension or theme.
3. Gather Necessary Logs
Collecting logs is crucial for troubleshooting:
Click the hamburger menu in the upper-right corner of the Fantasy Grounds launcher.
Select "Compile Logs" to download the log files to your PC.
Alternatively, type /console in the chatbox and click "Compile Logs."
For detailed instructions, refer to these guides:
Network Troubleshooting - Step 3 (Log Gathering):
How to Compile Logs:
4. Submit a Bug Report
With your logs ready, report the issue:
Visit the Fantasy Grounds Customer Support Portal:
Provide a clear description of the problem, steps to reproduce it, and attach the compiled logs.
Include your Fantasy Grounds username for reference.
Additional Resources
Engage with the community and access further support:
Fantasy Grounds Official Discord Server
Join discussions and seek assistance from fellow users:
The House of Healing Forum
A dedicated space for reporting issues and finding solutions:
Fantasy Grounds Academy Discord
An educational community offering support and instruction:
Fantasy Grounds Academy YouTube Channel
Tutorials and guides to enhance your experience:
Fantasy Grounds Academy Website
Fantasy Grounds Academy Patreon
Support FGA and access exclusive content:
Fantasy Grounds v4.6.0 Bug Reporting Video
Watch the full tutorial here:
Q4 2024
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